Policy Hub

Planning a material delivery? Review site-access requirements before ordering.

Open delivery checklist

Customer support & policies

Clear policies for safer, smoother deliveries.

Find delivery requirements, order information, privacy details, and text-message support in one place.

Prepare for Delivery Contact Dispatch

Start with what you need

Direct paths for common material-delivery and service questions.

Preparing a site

Prepare for Delivery

Review the site-access and delivery-readiness information before planning a material drop.

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Ordering material

Material Order Terms

Review the terms that apply to material orders.

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Changing an order

Cancel or Reschedule

Review the available cancellation and order-change policy record.

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Questions on arrival

Delivery Support

Open the shipping and delivery record for delivery-related information.

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Policy library

Search the current registry by title, category, audience, summary, FAQ question, or policy section heading.

10 current policies.

Ordering Materials

Ordering materials Current policy Material buyersproperty ownersauthorized recipientsand job-site contacts.

Site Access & Delivery Readiness

Prepare a safe route and unloading location before your material delivery. Tell dispatch about any access restrictions, and expect the driver to assess conditions on arrival.

Effective date: 2026-10-18

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Ordering materials Current policy Customers buying materials through the online store or another ordering method expressly identified in an accepted written order.

Material Terms of Sale

These terms explain how material orders are confirmed, what the customer needs to provide, and how delivery or order concerns are handled.

Effective date: 2026-10-19

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Ordering materials Current policy Material buyersauthorized recipientsand delivery-site contacts.

Shipping & Delivery

Understand address eligibility, dispatch confirmation, safe unloading, and what to do when a material delivery needs to change.

Effective date: 2026-10-20

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Ordering materials Current policy Customers with placed material orders and their authorized representatives.

Refund & Cancellation

Contact ODG promptly when an order needs to change or a delivery appears incorrect. Eligibility depends on the order stage, material condition, and the applicable terms.

Effective date: 2026-10-20

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Services & Commercial Work

Services & commercial work Current policy Customers arranging dump-truck hauling or material delivery through a written quote or another accepted non-store ordering process.

Service & Hauling Terms

These terms explain how O’Leary Development Group (“ODG”) scopes, confirms, changes, and documents dump-truck hauling and non-store material-delivery work.

Effective date: 2026-10-18

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Services & commercial work Current policy Business customerscontractors purchasing ODG hauling or materialspurchasing staffproject managersand authorized job-site representatives.

Commercial & Contractor Terms

These terms document the people, scope, dispatch instructions, purchase references, and billing arrangements for commercial dump-truck hauling and material-delivery work with O’Leary Development Group (“ODG”).

Effective date: 2026-10-18

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Your Information & Communications

Your information & communications Current policy Website visitorsquote requesterscustomersdelivery recipientsbusiness contactsand anyone who communicates with ODG.

Privacy Policy

This policy explains what information O’Leary Development Group (“ODG”) handles through our website, material orders, hauling requests, delivery coordination, and customer communications, and how to raise a privacy question.

Effective date: 2026-10-18

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Your information & communications Current policy People who communicate with ODG by text.

SMS Terms

These terms explain how O’Leary Development Group (“ODG”) handles text messages. Your phone number on a quote or order does not sign you up for automated texts, and you can ask us to stop texting at any time.

Effective date: 2026-10-18

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Your information & communications Current policy Website visitors and customersincluding people who use assistive technology or need help reaching online information.

Accessibility & Website Feedback

If a barrier on our website makes information or an ordering task hard to use, tell O’Leary Development Group (“ODG”). We will work with you to get you what you need another way.

Effective date: 2026-10-18

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Using This Website

Using this website Current policy Visitors and users of olearydevelopmentgroup.com and other web pages operated by ODG.

Website Terms of Use

These terms cover your use of the O’Leary Development Group (“ODG”) website and its content. Material purchases and hauling work have their own transaction terms.

Effective date: 2026-10-18

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Delivery readiness

Before the truck arrives

Prepare the delivery route and unloading location, and tell dispatch about access restrictions before delivery.

Review the full checklist

  1. Confirm the delivery address and site contact.
  2. Clear the route and unloading area.
  3. Check overhead and ground conditions.
  4. Keep people, vehicles, and pets clear.
  5. Call dispatch early if conditions change.

Support paths

Need help?

Contact dispatch promptly for delivery changes, unsafe access or order concerns. Use the relevant policy contact for privacy and text-message support.

  • Changing an upcoming delivery: review the shipping or cancellation policy and use its supplied contact method.
  • Site conditions have changed: review the site-access policy and contact details recorded there.
  • Wrong material or a possible shortage: review the order-concern policy information and its reporting contact.
  • Privacy or text-message support: use the contact method stated in the relevant policy record.